B2B SAAS
AI-Assisted Workflows
Design Under Constraints
I transformed repetitive 30-minute service reports into 5-minute voice conversations that technicians actually want to use.
I transformed repetitive 30-minute service reports into 5-minute voice conversations that technicians actually want to use.
KNOWRON is a generative AI assistant that simplifies documentation, and enables quick access to critical information across the organization.
Timeline:
4 weeks (2024)
My Role:
Lead Product Designer
Timeline:
4 weeks (2024)
My Role:
Lead Product Designer
Team:
02 Product Designers
01 NLP Developer
01 Backend Developer
02 Frontend Developers
Team:
02 Product Designers
01 NLP Developer
01 Backend Developer
02 Frontend Developers
Project Highlights
Before
Rigid structure and text-heavy input.
Limited flexibility for different content types and unsuitable for producing reports with consistent information.
Rigid structure and text-heavy input.
Limited flexibility for different content types and unsuitable for producing reports with consistent information.
After
Voice-based, language-agnostic input, AI-mapped fields, auto-fill for repetitive data, and contextual prompts. Making documentation faster, easier, and more accurate for technicians.
After
Voice-based, language-agnostic input, AI-mapped fields, auto-fill for repetitive data, and contextual prompts. Making documentation faster, easier, and more accurate for technicians.
